Returns & Exchanges
At GrandPitstop, we want you to be completely satisfied with your purchase. If your fashion item doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return or exchange.
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain in unworn, resaleable condition.
Print and Attach Label
Download your prepaid shipping label from our portal and securely attach it to the outside of your return package.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing